ESTIMATED DELIVERY TIMES
Australia
Standard delivery
$9.95 or FREE on orders $250+
Western Australia: 3-7 business days
Eastern States: Up to 10 business days
Express delivery
$14.95
1-2 business days
New Zealand
Standard delivery
$20
10+ business days
International
Standard delivery
$45
10+ business days
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Orders placed prior to 1pm AWST Monday to Friday will be processed same day or the next business day if purchased after 1pm AWST or over the weekend and on public holidays.
You will be notified via email once your order has been dispatched, and this email will include all tracking details relating to your order. Changes to your order's delivery status will be indicated via your tracking number on the courier website.
Please note, dispatch of orders may be delayed where payment or address information requires verification or correction prior to dispatch.
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Your order will be sent via our delivery partner Australia Post, between Monday to Friday (excluding Public Holidays). Orders within the Metro WA area may be sent via our delivery partner Sendle.
Your order may require a signature upon delivery. Please provide an address where someone will be likely to be able to receive the package between 9am and 5pm.
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Your order will be sent via our delivery partner Australia Post or via registered courier service.
Your order may require a signature upon delivery. Please provide an address where someone will be likely to be able to receive the package.
Your order may be subject to customs clearance, which may cause delay beyond the estimated delivery timeframe. Responsibility for any customs fees or taxes rests with the customer.
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Our free click and collect service is available from our boutique, located in Mt Hawthorn, Perth WA. Simply place your order via our website and we’ll notify you by email or SMS when it's ready to collect.
Our standard return policy applies to click and collect orders. Please refer to our Returns Policy for more information. -
Once your parcel has been accepted by our delivery partner, Stella Rose Fashions is not responsible for courier delays and lost or damaged parcels and we cannot issue a refund. You (the customer) will assume the risk of loss and title for the merchandise.
If you have any questions, please contact us via email at hello@stellarosefashions.com.au. We are here to assist you every step of the way.
